Our text service is now running 24/7. The text service number is 0797 442 9075
You can contact us on our freephone number, text number or email 24 hours a day, 7 days a week. From this contact you can also arrange a video call (Zoom) or face to face appointment with one of our team (usually these will be arranged on the same day). At the appointment the option for further support and rest in the centre can be discussed.
If you are on Facebook, please ‘like’ our page, that way you will receive updated posts on how we are working at that time.
Our volunteer run art group, yoga group and therapet visits are now back at the centre. If you have recently accessed the centre for support and will like to attend a therapet visit or join our art group or yoga group please speak to a member of staff at the centre.
If you’re experiencing a mental health crisis and need to talk to someone, please contact our friendly, confidential team:
Free phone 0808 801 0414
Text: 0797 442 9075
Please be aware that if you contact us for support by email your email address will be visible to Edinburgh Crisis Centre staff and will be stored along with your email. When using the telephone helpline your number will be visible to us when you call. We will not store this without your permission, however should be believe that your or a third party is at immediate risk, we will pass this number onto the appropriate service. When leaving a voicemail, please remember to leave your telephone number as clearly as possible otherwise staff might not be able to return your call (see FAQs).
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The Crisis Centre is open 24 hours a day 365 days of the year and provides community based, emotional and practical support at times of crisis.
It is a service for people who are aged 16 and over who are using or have used mental health services and are resident in the City of Edinburgh when they are facing a crisis. This includes people who have seen their GP, used voluntary services and people who identify themselves as having a mental health issue.
Over 2000 people contact the Centre each year, over half have made contact for the first time.